It turned out the man was living in a room off the back of the house and the host never mentioned it to the guests. Their host said they were not sure who the man was.
"Hope this host got their strikes on their acct and your money back."Ī group of friends were terrified when an unknown man entered the garage of the Airbnb they were staying in. "I worked for Airbnb as a Resolutions Agent and girl that is against their policy," the comment read. One user claiming to have worked for Airbnb said the host went against company policy. Many users commented that the host did not act appropriately. She explained that the host never told them someone else would be staying in the backroom and that there was no mention of it in the house description from the booking page.Īlthough Enriquez said the host did not mention the extra room off the back, the Airbnb spokesperson told Newsweek the listing said there was a separate guest suite in the back of the house. In the comments of the video, Enriquez said there was an extra room in the back of the Airbnb that was not disclosed to them. "Honestly I don't feel safe anymore we want our money back we are leaving." "I'm looking at it!" they wrote to the host. They also said the man parked his car in the driveway and brought groceries in through the garage, but the host responded that there was no car in the driveway. "We don't feel safe, specially if you aren't sure who is in the house," they said to the host. The friend messaged back that they did not want to talk to the man and that they didn't feel safe. "Ask them to give me a call immediately," the host said. One of the friends responded to the host that the man had a key, but the host replied that they wished the friends had "contacted us prior to letting them in." The host also asked for a description and the name of the man and said it could be the cleaner.
The host then replied that they were not sure who the man was and to "kindly ask them" to message the person they booked with because "the garage is not a place that is rented." "Hello, someone came and said he is renting the garage?" a message from 6:41 p.m. One of the friends in the group then contacts the Airbnb host. 'I Hope You Get Your Money Back': Woman Shares 'Dirty' Airbnb in TikTokĪs eerie music plays in the background, the man walks toward the garage.Airbnb Host's List of 'Controlling' Rules Splits Opinion Online.Airbnb Host Finds Guests Ate Off 22K Gold-Trimmed Plates Then Chucked Them.Airbnb Hosts Shockingly Claim Guest Changed Lock Code: 'Always Be Prepared'.
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